Vonage for Business VOIP Review

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Vonage for Business is a Cloud Communication Provider for over 15 years, with respected members and flawless user feedback around the world.

By Aleksandar Spasov | 19th November 2018

Vonage for Business is one of the top choices in the UK when it comes to maintaining a powerful Business Cloud Communication. They started doing their thing in 2003, and since then, their customer base has reached high peaks across the whole globe. They are experienced, extremely professional, offer both casual and advanced options for users, package solutions, a variety of extra features, and all of that comes with exceptional quality for smaller fees than one would imagine. In addition to their expertise, you can expect top-notch VoIP phones/routers to suit the business communication plan you’ve chosen. When it comes to quick setups and enhanced call characteristics, Vonage for Business leaves little room for improvement!

Features

Vonage for Business has a series of amazing features to accompany your team along the way, and we will briefly discuss the most important of them. Having a reliable partner in communication nowadays is crucial for any enterprise, and we are more than happy to recommend this one as one of the leading picks in the industry.

Why stop at just the phone?

The Multi-line phone system of Vonage for Business enables users to match not one but three devices to receive/take calls on an array of platforms of their choice. Be it a ground phone in the office, a home phone connection, or even smartphone and laptop – all of those are eligible for detailed business communications without the need to choose just one. The system works smoothly across all devices while you develop your business with a pace of your preference!

I want my old number to stay

We don’t know about you but we are quite sentimental when it comes to the number we started a company with. We know it by heart, we are used to sharing it with people in the field, and it has just become a part of the family. With this in mind, Vonage for Business lets you keep your number without any issues. The only thing needed is to contact their service department and launch the number transfer with ease!

Voicemail for the Leaders

Vonage for Business understands the busy nature of today’s brand developers. Voicemail Plus lets us receive and listen messages on any phone connected with their software at all times. What is more, we can choose to get any audio message sent to our email for further convenience!

Call-Forwarding of the New Age

It isn’t always a possibility to answer a call on a single device. We can be constantly on the move with Vonage for Business as it forwards any incoming calls to a device of our choice. Your Vonage Online Account redirects any call you would like to the most convenient form of communication at any desired moment. Be it home, office, or outside, you wouldn’t miss a call with them. In line with access to calls, they offer Call Blocking, too – simply deny any unwanted callers from getting your attention with a few clicks and never bother with them again!

ProsCons
Great for micro/small businessesMay be pricey for enormous companies
Works with all standard telephone linesCall quality can sometimes be compromised by location
24/7 Customer Support
A vast list of communication enhancements
Pricing

When it comes to pricing, Vonage for Business has three main subscription plans. All of them have different features and pack an all-around complete solution for any business, be it small or large. They can even design a custom plan just for your company members.

  • Mobile – $19,99/month gets us unlimited calling and messages, a Mobile App for iOS/Android, and a Desktop App.
  • Premium – $29,99/month builds over the Mobile plan with enhanced conference calling with Amazon Chime, Video conferencing, and File Storage/Sharing. We also get CRM integrations of the highest value and a multi-level auto attendant.
  • Advanced – $39,99 – to top the previous two, Vonage for Business Advanced comes with On-Demand Call Recording, Group Calling, Visual Voicemail, and an Orange-Glove Setup. All mentioned prices cover one user per subscription.
Customer Support

We are talking about immediate solutions here, and Vonage for Business gets that pretty well. They start with an FAQ page, armed with enough recourses to answer the most common questions for businesses. Furthermore, a Live Chat option is available 24/7 along with a phone contact (Who would have guessed, right?), a community blog, and a support forum!

Conclusion

To conclude this review, Vonage for Business is suitable for the full range of business establishments. You may work with a small team or lead an army towards the business world – Vonage can get the job done with both ends of the spectrum. They are swift, helpful, extremely convenient, and would definitely up your company’s game a step, two, or three!

Reviewed by
Aleksandar Spasov
Aleksander is a freelancer from Bulgaria. He's travelled and is still travelling around the the world and has been writing and studying as he goes. He describes himself as a bit of a word freak and this is clear from his studies in English and Journalism.Although he is knowledgeable in a lot of areas, he has been researching and writing about anti-virus as his most recent interest. Read more.
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