North American Van Lines Review

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North American Van Lines Review

rating: 4
  • The company has been in the business for a long time, and they have developed a premium reputation.
  • The movers serve both residential and commercial clients, and they have years of experience in moving households and businesses.
  • The Predictable Pricing guarantees you will get a price that won’t be crossed.

North American Van Lines Review Moving


Moving can be stressful and time-consuming, but you can make the process a lot easier if you select a dependable moving company. Picking the right movers means you will have professionals to rely on during the entire process. Can the North American Van Lines be the right choice? That is what we are trying to figure out in our NAVL review below.

By Editorial Team | 17th May 2019

It was in 1933 when North American Van Lines was established in Cleveland, Ohio. Although they moved to Fort Wayne, Indiana, in the meantime, they kept their reputable position in the moving and storage industry.

The company is known for innovation as they were pioneers in the industry on numerous occasions. For example, they were first to use crane vans, which facilitate handling big items without a loading dock. Additionally, NAVL adopts technology quickly. They were the pioneers in using interactive simulators in training their drivers. The company also utilizes a satellite connection so that users can track shipments everywhere in the world.

What Does North American Van Lines Offer?

North American Van Lines offers a wide range of services to its customers. When it comes to moving types, you can contact them for:

  • Local moves within the city
  • Long-distance moves between cities or states
  • International moving from one country to another
  • Corporate relocation

In other words, NAVL welcomes both residential and commercial clients. They have years of experience in each of the mentioned moving types, which means you can expect the movers to be up to the task regardless of the challenge. It is only natural that international and long-distance moves are a bit trickier to organize, but the knowledgeable agents are there to guide you throughout the process.

The basic moving services may be enriched by selecting additional offers, including various packing and loading selections, storage, assembly, and installation services. The agents are ready to meet any request you might have, and go the extra mile to exceed your expectations and ensure you complete the move smoothly.

We particularly liked the Predictable Pricing feature. The North American Van Lines’ website allows you to ask for a free estimate based on basic data that you provide. The system will calculate the details you enter in the request form and deliver a quote with the lowest and highest possible price. However, if you want to get a more accurate rate, you should contact an agent over the phone.

The good news is that the agent will give you a guaranteed rate. That means you will get a price that cannot be exceeded, and you can only end up paying less in the end. It is an excellent way to keep transparent pricing and be honest to customers.

The Moving Process

Before you give a call to North American Van Lines to discuss all the details of the move, you should be familiar with how the process works. Here are step by step instructions so that you know what to expect and what NAVL services you can use throughout the process.

  1. You decide which items to pack, and you can even choose the self-packing option. In that case, the company can provide all the supplies, including wardrobe, mirror, mattress, and other boxes, as well as a stretch wrap. If you prefer not to waste time with packing, you can ask North American Van Lines staff to pack everything for you. They will treat your fragile items carefully, and all you should do is to sit back and relax while they do the heavy lifting.
  2. The next in line is loading the items into a moving van. Keep in mind that the professionals from NAVL can disassemble furniture and other items before loading them. If you decide on an additional storage service, the company will keep the items safe until you find a new place or finish all formalities.
  3. On the specified date, the movers will come with the van to the destination. Professional staff will then take care of unloading, and they can even assist with unpacking the items. It would be wise to have the layout of the rooms in mind so that they can put everything in place right away. Paying a bit extra may also ensure that the staff removes any debris and supplies left behind so that your new home is ready for moving in.

In case you have any question, you can feel free to contact NAVL customer support at any point. Do not hesitate to ask them to resolve any dilemmas before the moving process starts. It is also in their interest that everything goes smoothly!

Pros and Cons
The company has been in the business for a long time, and they have developed a premium reputation.You need to contact the company for an accurate quote.
The movers serve both residential and commercial clients, and they have years of experience in moving households and businesses.Some additional charges may apply for international moves, such as applicable taxes and duties.
The Predictable Pricing guarantees you will get a price that won’t be crossed.
The website is filled with useful resources, including the free quote form and numerous articles with moving tips.
Choose from an extensive selection of additional service to create a customized solution based on your requests.

The crucial thing for a moving company is to be there for the clients throughout the entire process. That means they should be punctual, careful, and experienced enough so that they can explain everything and respond to any questions that a client might have. Additionally, they have to be ready to meet any special requests and adjust the plan and the price based on the particular needs of the customer.

It seems that the North American Van Lines does a lot of things right. Their experience enables them to be a dependable guide to every client, and the extensive network and resources allow them to fulfill any additional demand of the clients. The office staff and the actual movers are all very polite to customers, which is another indicator that this company is a fine choice for every type of move.

Reviewed by
Editorial Team
Our Editorial Team is constantly watching for new and exciting services to report on. They aim to bring balanced, honest reviews to the site to give you the best comparisons and ensure you have the knowledge to choose the product right for you. Read more.
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