Choice Home Warranty Review

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Choice Home Warranty

rating: 5
  • Incredible array of special items covered
  • 24/7 service contact
  • Easy to comprehend contract terms

Choice Home Warranty Home Warranties

BEST HOME WARRANTIES

Choice Home Warranty ranks as one of the top home warranty providers in the US.

By Aleksandar Spasov | 16th January 2019

Choice Home Warranty operates in the home warranty business since 2008. Much like its sister-company Advanced Home Warranty, CHW offers two different plans to their customers – both of those can be adjusted to your unique appliance and systems needs on a yearly timeframe. However, Choice Home Warranty has been around longer so it covers some special items and has a lot more room to customize our plans.

Claims submission here is breezeless and it can also be done over the Internet. This adds an element of improved convenience for users and comes with one of the lowest service fees in the industry. The company’s reputation has been a bit polarized throughout the years but they have managed to remain a stable and trustworthy pick.

ProsCons
One of the cheapest service fees availableC+ BBB Rating
In-Network Techs hired onlyPast claims of unfair practices
30-day cancellation period
Offers customers fast and simple solutions
Pricing

Similar to other home warranty providers in their enterprise party, Choice Home Warranty brings only two plans to their users but they are packed with enough customizable options to cover us well enough against any possible damages. The price difference between the two isn’t that high as well, so we recommend going for the Total Plan.

Starting with the Basic, CHW presents clients with coverage of Heating Systems, Water Heaters, Ductwork, Plumbing System/Stoppage, Bathtubs, Garage Door Openers, Exhaust and Ceiling Fans, Cooktops, Garbage Disposal, Electrical, Microwaves, and Dishwashers. As you can clearly see, their plans aren’t divided into Appliances/Systems but rather strive to combine them for a better all-around service.

The Total option here adds Refrigerator, Air Conditioner, and Clothes Washer/Dryer to complete the picture. What is more, there is a neat list of add-ons available with them, too. Septic System, Central Vacuum, Roof Leak, Sump Pump, Septic Tank Pumping, Pool, Spa, Well Dump, Stand-Alone Freezer, and even a second Refrigerator can be included in our yearly plan to take our Home Warranty deal to a whole new level.

As standard, there is a 30-day waiting period before their services kick in, so customers should be aware of that when signing their contracts. This shouldn’t be a worry though, as most rival providers work in the same manner. Even if we have an existing home warranty coverage, Choice Home Warranty will wait until it expires before entering the scene. This way, we don’t need to experience a gap period before renewing our home warranty service subscription.

Just keep in mind, each state has slightly differing pricing when it comes to home warranty vendors. Choice Home Warranty isn’t an exception and any additions to your plan will cost extra. On the other hand, starting fees on the Basic Plan come at $33.33/month and we need to up it a bit to $40/month for the Total Plan. This adds up to $370/year for the Basic option and $450 for the Total. You get one month free after the 30-day waiting period has expired.

PlanPrice (per month)Price (per year)
Basic$33.33$370
Total$40$450
Claims and Service

Whenever we need to contact the Claim Service Team at Choice Home Warranty, they are available for contact 24/7. The service operation line works 24/7 for 365 days a year so we shouldn’t have a problem reaching them at any moment needed. Maintenance records are a must when we work with the company as they need to make sure everything was taken care of properly before they arrived. Even if it hasn’t they will know how to fix it in the most efficient way.

Usually, whenever a technician team is available, they will be sent to our estate – and this shouldn’t take longer than two days. Their in-network policy of hiring contractors is splendid so we can expect only the highest quality of tech workers on our premises. The service recall period with the brand is 30 days.

Reputation

Choice Home Warranty has been operating for more than a decade in the home warranty universe and they have already established themselves as a trusted provider. They do carry some negative customer reviews but this is the case with almost all home warranty enterprises. Their BBB rating stands at a C+ which can be confusing but they are an overall eligible choice when it comes to repair and maintenance needs. Their TrustPilot rating is 7.5 out of 10 which adds up to an excellent reputation in the online world.

Conclusion

Choice Home Warranty excels where it is most needed. They provide you with flexible plans, low service fees, and a free of charge month to use their services. They are constantly expanding their coverage and you can find them in any of the 50 states. We expect their BBB rating to rise in the future, too, so no worries there as well.

Reviewed by
Aleksandar Spasov
Aleksander is a freelancer from Bulgaria. He's travelled and is still travelling around the the world and has been writing and studying as he goes. He describes himself as a bit of a word freak and this is clear from his studies in English and Journalism.Although he is knowledgeable in a lot of areas, he has been researching and writing about anti-virus as his most recent interest. Read more.
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