SOS Survival Products is an emergency preparedness company that offers an assortment of different foods and materials that can keep an individual, a family, or a large group of people well-fed and prepared in the event of a catastrophe.
SOS Survival Products is a privately-owned company founded by Jeff Edelstein in 1989. It is located in Van Nuys, California. The President of the company, Jeff Edelstein states on his website that he started SOS because he saw the need for emergency preparedness and awareness in his community. The company’s efforts have been geared towards the preparedness needs of hospitals, schools, businesses, government agencies, and community groups.
With over 30 years in the industry, SOS has the required experience to help your business prepare efficiently and effectively, through methods that have been heavily-tested.
SOS Survival Products focuses on the overall emergency preparedness, meaning that their food offerings are not as diverse as their competitors, for example, they do not provide food storage equipment like canning or a dehydrator. SOS Survival food offers basic options, but they make up for it with a wide variety of emergency materials.
You can find Mountain House kits offered by this company on their website. The foods come in freeze-dried pouches or cans, depending on what the customer ordered. Prepared breakfasts, various meats, desserts, side dishes, and more are available on the website. Entrees such as spaghetti with meat sauce, chili mac with beef, and a chicken fajita bowl are some of the brand’s popular choices. There’s also a range of options for vegetarian and gluten-free entrees. Furthermore, the site offers Meals Ready to Eat (MRE) with a five-year shelf life.
This company also offers packaged items in the form of kits i.e. a collection of products at a reasonable price. This is available for both short term and long-term food supplies, kits or buckets of food can be purchased for two, three, four, five or fourteen days. There are kits that contain cans of food which is meant to sustain a group of people for different periods of time. SOS products also include a large collection of high-calorie energy bars available, these come in different flavors.
As previously mentioned, food is not the sole focus of SOS Survival Products, therefore they are missing some simple items which are provided by other brands, such as cereals, dried milk, beans, produce, and cheese, nor is there any seeds or plants.
This company is outstanding and one of the best when it comes to first aid kits. There are several kits available for different types of disasters – pre-assembled emergency preparedness kits for up to 100 people. One of the most important SOS products is their water supply. Water is very essential in times of disasters as it keeps us healthy, safe and most importantly, alive. They have pre-packed drinking water in pouches, so clean water can be accessed when needed. This is especially useful when the water in your surroundings cannot be trusted, or when there is no water available after an earthquake, tornado, hurricane, or other disasters. They also have water purification and filtration equipment, containers and rain collection barrels. These can be used to collect and purify water from their surroundings for drinking.
SOS Survival Products hosts training classes to widen their customers’ knowledge and instincts on what to do if there is an emergency. The classes include CPR, first aid for humans and pets, general emergency preparedness, and more. They also have pocket disaster guides, emergency response and incident notebooks, and books addressing topics like fire safety and the proper ways to respond to a flood.
SOS emergency supplies are mainly shipped through UPS, Fed EX, US Postal service. Shipping costs are determined by the shipping option, weight, and dimensions of the items purchased. Standard estimated arrival time once an order is placed is 5-10 business days. For special shipping considerations, customer care representatives should be contacted.
The brand has a 15-day return policy. A 25% restocking fee may be applied to items not returned within 15 days of purchase or not in the original packaging.
The site is easy to navigate and informative with dozens of helpful links and resources located on the main menu and footer, including a section for First Aid, Preparedness, Food/Water, Storage/Organization, and more.
The FAQ page features dozens of pre-answered queries relating to order status, customer’s account, pricing and billing, and more. To get directly in contact with the customer care representatives, they can be reached via telephone (1-800-479-7998) and email ([email protected]). The phone number is available on Mondays – Fridays from 8 am – 5 pm and Saturdays 8 am – 4 pm.
The site does not have a live chat feature but there is a form which can be filled for questions, comments or assistance. This gives the fast response to customers’ inquiries. SOS Survival foods can also be found on a few social media platforms with the handle @sosproducts on Facebook, Instagram, Twitter, YouTube, and Google+.
While this company does not provide the widest food collection, it has plenty of solutions and rich information to prepare you ahead of any disaster. Their selection of freeze-dried and canned foods are not only tasty, but reasonably priced. However, their most stand-out offerings are their clean water solutions (noted as one of the best) as it ensures pure water is always available and their educational classes which are not provided by most of its competitors in the same industry.