Expert GlassesUSA.com Review 2019

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GlassesUSA.com

rating: 4.3
  • Wide range of glasses available below $40
  • Free returns within the first fourteen days
  • 1-Year Warrenty

GlassesUSA.com Eyeglasses

BEST EYEGLASSES

GlassesUSA.com offers high-quality prescription glasses online at affordable, discounted prices.

By Editorial Team | 28th June 2019

Customers can be a bit skeptical when buying glasses, more so if they are doing so online. However, one brand that you can put your trust in for a high-quality product and first-class service is GlassesUSA.com. Since their launch in 2009, they have consistently provided customers with a huge selection of non-designer frames, as well as making the lenses in their own specialized lab. For these reasons (and more which will be explained), there’s no excuse for GlassesUSA.com to not be your first choice for purchases eyeglasses online.

Features

Frames

You will find fewer brand-name frames in GlassesUSA.com’s online site compared to most competitors. While the company only has 46 reputable names in their offering, the designer frames they provide come from very popular and credible brands such as Muse, Michael Kors, Oakley, Giorgio Armani, and Tommy Hilfiger. Additionally, GlassesUSA.com has a great selection of generic brand glasses for women and men as well as multipurpose goggles and sunglasses. However, ski goggles for kids and grownups are unavailable.

Finding the glasses you need can be a hard task with so many choices and styles to choose from. Because of this, GlassesUSA.com boasts of a virtual-optician frame wizard to assist you narrow down your choices. It will ask you a few questions about your hobbies and lifestyle and then provide you with a couple of frames that you can start with. Even if other stores have larger selections, GlassesUSA.com is still competitive, and it has glasses to suit all preferences and tastes, including half-rim, full-rim, and rimless frames.

For most, the major con to using eyeglass retail over a physical store is that they cannot try on any of the glasses. The good news is, GlassesUSA.com has a wise solution to that. If you want to see how you would look wearing a specific pair of frames, you can always use the Try-It Mirror. It allows you to upload a headshot and virtually try on the glasses. It will work well in action, the frames will be placed realistically on your face, and it will give you a helpful indication if your choice suits you as you intend.

Each pair of glasses has a standard one year warranty, so you will get enough time to know if the frame you have has a problem or not.

Lenses

You will also find a separate section for prescription sunglasses. You can purchase your frames with progressive, single-vision, and bifocal/progressive lenses, and you can use a few of its frames for fashion and reading glasses, and non-prescription glasses. It is also possible to buy photochromic lenses and add anti-glare, anti-scratch, and UV protection coating to your lenses.

With GlassesUSA.com, it is also possible to purchase lenses for 3D glasses, as well as stylish and lightweight metallic clip-on sunglass lenses, which is not common to find in other eyeglass online retailers.

Customer Support

GlassesUSA.com proudly boasts its excellent customer service. You can contact the company by email, phone, or live chat if you are unable to find answers to your queries on the site’s blog and FAQ section. These pages address topics such as contact lenses, frames and lenses, prescription, payments and insurance, and many more. They advertise that customers who decide to get in touch via telephone will receive a response within 10 short seconds of calling the customer support team. 

Online GlassesUSA.com reviews are mostly positive. The store responds in a friendly and professional manner to almost every review that customers leave, good and bad. They react proactively to resolve any issue that the customer’ raises.

Furthermore, the company does its best to hire college graduates who wear glasses since they understand what glass customers need and want.

Shipping and Pricing

Customers can enjoy free shipping and returns on orders in the United States and Canada, this is available for the first two weeks and GlassesUSA.com even offers you with a return shipping label.

GlassesUSA.com will deliver orders to the address that you have indicated in your order. They ship orders within ten days after they receive your payment, but you might experience delays due to other external factors. Additionally, the delivery time might vary depending on where you are and further taxes might apply on shipments with destinations outside the US.

GlassesUSA.com is not liable for any delays because of faults from the carrier, and so these delays cannot result in a refund of shipment cost, but they will make reasonable efforts to help you, should your delivery become more delayed than expected. You should also know that international shipments to nations like China, Europe, Africa, and South America can be subjected to custom regulation. Any charges that come with it will be your responsibility. GlassesUSA.com will not be held liable for any costs you incur.

When you make an order, you need to choose delivery and shipping options. Standard shipping takes up to 14 business days. However, if you want a faster delivery, you can upgrade to the Express or Expedited shipping option. Note that once your package is shipped from GlassesUSA.com, the responsibility shifts to the carrier. It is always crucial to fill your information correctly to avoid delays. GlassesUSA.com only works with top international and reliable couriers such as DHL and FedEx.

GlassesUSA.com Return Policy is good. The store tries its best to make exchanges and returns as simple as possible. If you are not fully satisfied with the glasses (and contact lenses) within the first two weeks, you are guaranteed a refund, product exchange, or 100% credit in their store. Fortunately, when returning the item, the company provides customers a prepaid shipping label. When returning the glasses, keep them in their original cases, and if you are returning more than a pair, put them in one envelope and ensure the shipping label is on the envelope.

Verdict

If you are looking for excellent customer service, cheap glasses, prime lenses and a variety of non-designer frames, then GlassesUSA.com is the place to go. Unlike most suppliers who get their lenses from outside labs, Glass USA produces its lenses in its optical laboratory, ensuring higher quality control. You will also find a great range of designer eyeglasses online, and their virtual try-on tool is excellent. The only limitation is the kid’s glasses. However overall, if you are looking to buy glasses online, GlassesUSA.com might be the best place to go.

Pros

  • 45+ designer brands
  • Try-on virtual feature
  • Affordable prices
  • Instantaneous response from the friendly and professional customer support team

Cons

  • A limited selection of kids eyeglasses
  • Additional charges to shipments outside of the US

Reviewed by
Editorial Team
Our Editorial Team is constantly watching for new and exciting services to report on. They aim to bring balanced, honest reviews to the site to give you the best comparisons and ensure you have the knowledge to choose the product right for you. Read more.
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