Expert Glasses.com Review 2019

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Glasses.com

rating: 4.4
  • Easy-to-navigate website
  • Excellent customer support
  • 1-Year Warranty

Glasses.com Eyeglasses

BEST EYEGLASSES

Glasses.com effectively helps customers from all the USA to find the perfect pair of glasses online.

By Editorial Team | 28th June 2019

Since their launch in 2011, Glasses.com has grown to become a successful and well-known brand, with a full understanding of what eyewear customers want. They are famous for selling high-quality glasses at affordable prices. The owners of the store are Luxottica, which is one of the leading eyewear companies in the market. This Glasses.com review will help you understand more about the company and what makes their eyeglasses so sought-after and needed.

Features

Frames

Glasses.com stocks a wide variety of top quality eyeglasses online so you can look good without spending too much. It stocks many name-brand frames such as Oakley, ECO, Nike, Eddie Bauer, and Coach. You will find a rich catalog of glasses for women and men in this online retailer. It carries more than 20 designer brands for you to choose from, so you are likely to find frames that will improve your vision and complement how you look. Admittedly, the selection is smaller in comparison to other online eyeglass stores, however, they make up for this by providing a user-friendly and easy to navigate site where customers can filter through glasses by brands, color, frame shape, and prices.

You can purchase a range of frames for kids and adults such as rimless and half-rim frames. You can also find a great selection of sunglasses at the store. There is a great variety of styles available including vintage and retro, aviator, wrap, classic, and sporty, so you will find options that fit most preferences and tastes. However, if you are looking for ski goggles, you will not find them here.

The details page of each frame shows sizing, dimensions, and color options as well as reviews from other buyers. It is always essential to visit the product page to learn the pros and cons of the item you could potentially purchase.

Instead of waiting until the glasses are delivered, customers can utilize the brand’s 3D virtual try-on app which allows you to take a selfie and see how the frames look on you from different angles. Available on iOS devices, Glasses.com is one of the few online stores that offer advanced technology for retail.

A difference from this company to its competitors is that customers have the benefit of just purchasing a frame (without any lenses), this section is accessible via the ‘Frame Only’ option. 

Lenses

Glasses.com has a variety of lens options to choose from, not limited to trifocal or bifocal lenses, specialty coating, high-index lenses, and photochromic lenses. Additionally, you can opt for progressive lenses with some frames. These correct your vision at different distances, but they do not have a defined line between the lens region that trifocal and bifocal glasses possess.

All lenses at Glasses.com are made from polycarbonate and high index materials. You can also opt for transition lens coatings but without the tints. Each pair of frames that is purchased comes with a clean shield elite no-glare lens coating and 100% lens-quality guarantee.

Customer Support

Their customer service is also friendly and professional. Whether you are a new or returning customer, they will answer all your queries in a friendly and professional manner. According to reviews, their response is also fast.

The customer support team are available from Monday to Friday 8am-9pm and Saturday 9am-7pm, EST. The methods to get in contact include telephone, email and chat via the website.

Shipping and Pricing

If you make a mistake when making your order, the company gives you an hour starting from the moment you checked out to change any details on your order.

Glasses.com accepts several payment methods, such as credit cards or PayPal, and offers free shipping on their glasses. All orders should be delivered within 5-7 days. However, if you need your glasses faster, you can choose the expedited shipping option. The company does not ship internationally, therefore if you reside outside of the USA, you can visit other websites for that.

The expedited shipping comes at the cost of just $14.99, and you will receive your glasses in 1-2 business days. Sometimes this feature is useful, especially if you break your glasses and need them back as soon as possible for work, school, etc. 

Glasses.com return policy/refund policy is generous as customers have a full 30 days to claim their money back or an exchange if they are unhappy with the final results.

All frames come with a one year warranty against manufacturing defaults. A discount of 50% is applied when you replace sunglasses and glasses that get damaged within the first year. However, if the frame you previously purchased is not available, they will discount the order of your new frames by 50% of the price you paid for the original frames. 

Verdict

If you are planning to purchase top quality glasses at an affordable price, then Glasses.com should be your to-go-to website. They stock high-quality glasses and dozens of designer frames at affordable prices. What’s better is that the site has a 30-day money back guarantee on all items you buy. One minor downside is it’s impossible to purchase ski goggles, however, this is common with many other online eyeglass stores. The excellent customer service, the virtual try-on app, sleek and easy-to-navigate website, and reasonable prices are what solidifies Glasses.com as a great place to get your eyeglasses and sunglasses.

Pros

  • 20+ designer brands
  • Frame Only option
  • Try-on app available on iOS devices
  • Orders can still be changed within one hour of being purchased

Cons

  • Unavailable outside the USA
  • No ski goggles available

Reviewed by
Editorial Team
Our Editorial Team is constantly watching for new and exciting services to report on. They aim to bring balanced, honest reviews to the site to give you the best comparisons and ensure you have the knowledge to choose the product right for you. Read more.
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