Expert AC Lens Review 2019

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AC Lens

rating: 4.6
  • Sleek and easy-to-navigate website
  • Available in four currencies
  • Live chat facility available

AC Lens Eyeglasses

BEST EYEGLASSES

Are you looking for a reliable eyeglass vendor online? If so, then look no further than AC Lens, who’s one of the leading online eyewear supply firms.

By Editorial Team | 28th June 2019

AC Lens was founded in 1995 by Dr. Peter Clarkson. He was convinced that the internet might be the right and most convenient place for selling contact lenses. After launching his website, Dr. Clarkson got his first order within hours. Today, the website has evolved to become one of the best retail sites for eyeglasses, but one thing remains constant. AC Lens is in business to help people see well, look good, and save money. This AC Lens review will cover more about this amazing website.

Features

After more than 20 years of selling eyewear online, AC Lens understands what most customers want. Its website is clean, sleek, and easy to navigate. The site has an appealing variety of lens and frame options, and you will likely get a pair that suits your needs if you need new glasses.

Frames 

AC Lens is one of the top stores that you will find online. You will find a variety of frames in most of its categories. It has plenty of the most famous frame shapes, types, and styles on its website. You get the chance to choose full frames as well as half-rimless and rimless styles. Additionally, there are several unusual frame shapes that you can find, including wrap and aviator. Those who like to go traditional can choose from the round, rectangle shapes, and oval frames.

Since the company has such as a great selection, it will be easy to get frames that fit you well. Additionally, you can apply several filters to your search, including frame shape, type, color, style, and brand and material to help you narrow down on your choices.

You will notice that the site has a variety of reading glasses, and it breaks them down by frame type and brand, so it is easy to sort them through. The site also has a good selection of kid’s frames, protective eyewear, ski goggles, and swimming goggles so you can get eyewear for your family under the same roof.

AC Lens has around 70 frame brands that are above average among online glass vendors. The store stocks a variety of famous brands such as DKNY, Kenneth Cole Reaction, Ann Taylor, Vera Bradley, Lucky, and Timex. You will definitely find a brand that suits you here.

One downside is that the site does not have a virtual try-on feature like most sites. However, you can choose from a number of extra lens features to ensure your glasses suits your eyes. The company includes UV protection and scratch resistant coatings in your frames. 

Lenses 

You will pay more for extras such as thinner or light adaptive AC lens contact lenses so as features like polish and roll edge finishing. However, it is worth it since they make your item more durable.

Customer Support

AC Lens provides amazing customer service, and it does its best to hire professional and friendly agents who understand what eyewear customers need. Reviews show that response is always fast in this store. You can always contact the customer service agents via email or phone if you have any questions concerning anything.  The store will respond in a professional and friendly manner to any queries. It can be confirmed through how they respond to reviews that customers leave on their page. Whether they are bad or good, they are always friendly and professional in their response.

Shipping and Pricing

You will enjoy standard free shipping on all orders. Delivery is around 5-7 days. However, if you need your item delivered fast, you can pay extra for expedited shipping. The company also ships internationally. It is possible to track your order online.

Each United States FPO, APO, and DPO order that exceeds $99 is shipped using USPS for free.  Prescription eyewear might take longer, and you will receive them within 9-14 business days. Sunglasses, frames-only, and accessories will be delivered in 3-4 business days as well as contact lenses.

Ac Lens gives you a whole year to decide if you want to keep your new glasses or return them for a 100% refund. This is enough time to decide if the frames and lenses are good for you. The company makes returns easy, and they will not charge you anything. No matter the reason, you can return your item free of charge within 365 days. Below is how you do it:

  • You first contact the customer service team to confirm your free return shipping. They will ask for your name, order details, why you are returning your item and whether you want an exchange or refund.
  • After this, they will send an email with a link so you can print the shipping label. Each label is marked with the Return Merchandise Authorization (RMA) number. Note that any item without this number is not eligible for return.
  • The last step is to pack the item you wish to return in its original box, attach the label and email it to AC Lens.

Ac Lens will inspect your shipment within five days of receiving it and apply a credit to what you paid originally or send a replacement free of charge. It is up to you to decide what you want.

The company, however, has the right to discontinue or modify this promotion. You can only enjoy free returns offer three times yearly.

Verdict

Variety is everything, and AC Lens provides 70 name-brand frames that put it somehow below average when you compare it with some of the leading stores. However, the options are attractive and stylish, and the site is easy to navigate, and you will easily locate what you need. AC Lens has a great selection of reading glasses and kid’s frames. Another downside is this website does not have a try-on feature. Customers can only guess how they will look like when purchasing their glasses. But if you already have a favorite, then this will not be a problem.

Pros

  • 70 brand name frames
  • Customer Support available via email and telephone
  • 1-Year refund policy
  • User-friendly and easy-to-navigate website

Cons

  • No try-on virtual feature
  • Delivery for prescription eyewear takes 9-14 business days

Reviewed by
Editorial Team
Our Editorial Team is constantly watching for new and exciting services to report on. They aim to bring balanced, honest reviews to the site to give you the best comparisons and ensure you have the knowledge to choose the product right for you. Read more.
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