Employers Choice Background Check Review

Pricing

There are no fixed prices listed on employerschoicescreening.com. However, there is an option to send an instant quote request by completing a short form and selecting a background screening option package. As one satisfied customer has said: “Employers Choice Screening’s costs for background checks are indeed quite modest in comparison to the salary costs and potential risks.”

Is Employers Choice Screening Legit?

Employers Choice Screening is very much legit – in fact, it’s certified as a Participant in the U.S. Small Business Administration’s Business Development Program. Additionally, it is a Minority Business Enterprise (MBE) certified by the National Minority Supplier Development Council and is an active MBE Supplier registered with SCMSDC affiliate council. Furthermore, the company is accredited by the National Association of Professional Background Screeners (NAPBS).

Types of Searches and Reports Available

The types of screening that Employers Choice Screening offers come in a few categories:

1. Employment Screening – Gives users access to dozens of different searches such as credit history, on-site civil and criminal history, driving history, credential and education verification, pre-employment physical examination, employment history verification, federal civil and criminal history, military verification, reference verification, sex offender registry search, social security number trace and number verification, and workers’ compensation search.
2. Tenant Screening – Gives users access to several searches including credit history, on-site civil and criminal history, driving history, employment history verification, sex offender registry search, and social security number trace.
3. Nanny Screening
4. Pre-employment Drug Screening
5. Form I-9 Verification
6. Pre-employment Assessment Testing

Furthermore, there are four separate packages listed on the website:

• Entry Level – this package includes SSN Trace, Country Criminal, Drivers’ History Search, and Nationwide Criminal Database.
• Manager Level – this package includes SSN Trace, Country Criminal, Drivers’ History Search, Nationwide Criminal Database, Employment Verification, and Education Verification.
• Executive Level – includes SSN Trace, Country Criminal, Drivers’ History Search, Nationwide Criminal Database, Employment Verification, Credit History, Education Verification, Federal Criminal/Civil, County Civil.
• Custom Bundle – which users can create themselves

Ease of Use

Except for the pricing, Employers Choice Screening’s website offers everything you might want to know about their processes and services. The registration process is rather simple and navigating through the content is very easy, and the process is equally intuitive as well.

Help and Support

Based on the reviews of most users, Employers Choice Screening has an incredibly user-friendly system and extremely helpful and knowledgeable support team. They take special pride in their customer support services, as they are designed to run smoothly and efficiently regardless of the problem in question. When you decide to buy a screening option, an account representative is assigned to you, and he/she is in charge of addressing customer service needs including password reset, update on pending searches, billing questions, updated legislation, and other general questions. He/she can be reached via email or via phone.

Clients are also expected to participate in an interactive training webinar with their respective account representative, which provides the client an opportunity to interact and build a report with their account representative while also providing software platform training. All news about the industry, trends and other relevant information are provided through a monthly newsletter.

There is a call center available for clients who require immediate assistance outside of business hours on Monday – Friday from 8 am – 5 pm PST. In the event that a certain issue cannot be resolved via phone or email with the account representative, the client will receive an internal case number associated with the specific issue. Service issues are resolved within 24 hours when the issue requires a series of steps. Employers Choice Screening provides three technical assistance steps:

1. Account Representative
2. Operations Manager
3. Managing Partner

You can also contact the company directly through a short form on the website, on the email: sales@employerschoicescreening.com or via phone: (888) 553-2957. Employers Choice Screening is located on:

9845 Painter Ave., Suite B, Whittier, CA 90605, United States

About Employers Choice Screening

The company was founded in 2002 and is based in California. Employers Choice Screening is a leading provider of on-demand applicant background checks, drug screening, and electronic Form I-9 and E-Verify solutions, and specializes in serving commercial and government clients. It provides virtually every type of screening and background checks – its pre-employment offers include criminal searches, education and employment verifications, motor vehicle records, credit reports, drug and health screenings, and more. The company also offers new hire and post-employment, which includes identity and immigration status verifications, employee audits and monitoring and risk and compliance checks.